By Patrick Stafford on March 9, 2015 at 1:32 pm
Getting rid of toxic and abusive environments in a game community doesn’t just benefit players – it has the potential to spread and start making the entire internet a better, safer place to interact.
Jeffrey Lin, head of the analytics research team at Riot, delivered this message at the Game Developer’s Conference in San Francisco last week. He issued a strong directive for developers – you have a responsibility to make this happen.
But in order to do so, designers can’t wait days or even weeks before banning player or sending warnings, Lin said. They need to be immediate and extremely clear – otherwise, negative players will just continue their behavior.