MrGood wrote:Does anyone have any experience or knowledge of how I may be able to get out of my contract?
Contact Vodafone and complain about everything ~ Note down who you spoke to, what time etc etc etc
Contact Vodafone again a day or two later ~ Whinge all over again, point out nothing is being fixed (again note down everything)
Contact the TIO (Telephone Industry Ombudsman) ~ In your complaint with the TIO, note down who you spoke to, what they offered etc, whinge loudly and say it is unacceptable and you wish to be let out of your contract.
Wait 10 days for Vodafone to respond to the TIO complaint
If Vodafone have not responded to the TIO complaint, escalate at the TIO with your original complaint number.
You should be let out of your contract penalty free
When in doubt read vodafail.com