Bought the headset a couple months ago, at first I didn't really notice the sound because I was actually using the headset, but when there was nothing coming from the headset I noticed a 'high pitch buzzing' type sound, but it only occurred when something was using the mic, I presumed it was feedback from the talkback in them, so I turned it turn and even off, it made it slightly less noticeable. When ever I muted the mic though (with the mic mute button on the cable) it got significantly louder and more annoying.
First, I thought it was just my hearing, you know that occasional ringing sound when there is nothing to listen to? or maybe the headset was too tight and was putting too much pressure on my inner ear, so I loosened them a little by pulling them slightly away from my head, the sound was still there. So I handed the headset to my brother (whom is 16), and asked if he could hear anything, and I muted and unmuted the mic a couple time to change the 'loudness' of the 'noise', he said he could hear it. So I Google'd it, yeah, other people had the same issue and were told to return it because of something in the headsets frequency not done properly blah blah blah ... you know, it's just faulty so return it.
So I submit a "my item is broken" ticket from where I purchased it, and planned on returning it, told my mother about the headset being faulty and needing to return it, she asked me if I was sure it was broken, because they're going to charge $50 if it isn't actually faulty, so I took the headset out of its box, (from which I had replaced it in) and plugged it into my computer to show her said noise / annoyance, she could not / can not hear the sound that I am talking about, but I and my brother can.
Now I am in a slight predicament, because if I send it back and they check it out and they find nothing wrong with it simply because they can't hear that frequency then I am going to get charged $50 because it isn't faulty, when it is, or is it? See, I'm starting to question if there really is an issue, or if my hearing is just too good.
maybe it's just that headset, maybe that is how the headset is, and is supposed to be?
To give you an example, remember that 'mosquito ringtone' that was "cool" a few years back that "people over 24" couldn't hear? It's like that, I can hear the sound, I'm presuming it must be 16k - 18k for me to be able to hear it with my mother, who is over 24.
to not be able to hear it. I am under the assumption that the people working at the 'returns department' are probably over "24".
My headset emits a sound that 'older people' can't hear, but I can, and it's annoying. I want to return it, but if they think there is nothing wrong with it, they will charge me munnehz for it 'not being broken', when it's simply their hearing that will stop them finding the issue with it.
Anywho, what the heck should I do about it?