So after playing a bunch of games online it's blatantly obvious that this game needs serious communication. Not sure if it's because it's still early days but it just doesn't seem to happen in the public games, be it via voip or text.
So are there any AU PUG communities out there for Brink? Back when I use to play Q3F/ETF there was a great community with an IRC channel that organised PUG games on particular servers, chose teams and off you went. It always made for amazing games with every single player doing the job tasked to them, in most cases players did they job they were best at and enjoyed the most.
This is where the potential lies for Brink IMO.