General Feedback

Use this form for general feedback, including editorial queries, complaints, spelling errors, press inquiries, or even compliments! We especially like those.

Your Name (required)

Your Email (required)

Subject

Your Message

Verification

Ban Appeal

If you have been banned from a server on our network you can query the ban by using the following form.

When the query is received an Admin will investigate your ban and contact you via our email ticketing system, so you will need to make sure that the email address you provide in this form is correct. All other forms of contact regarding ban appeals will be ignored. Harassment of Admins will not be tolerated and can result in your ban being extended or in extreme cases, made permanent.

Further information on this process, and details on how to get your Steam or Game ID, can be found in our FAQ page.

All of the following fields are required.

Email Address

The email address we will use for correspondence with you regarding this appeal.

In-game nickname

If known, enter the nickname (alias) used in game at the time of the ban. Otherwise enter the name that you usually play with online.

SteamID/UID/Unique Name

Online games generally assign you a Unique ID whilst playing for identification purposes. EG. Half-Life based games are assigned a 'SteamID' of the form 'STEAM_0:1:12345'. Details on obtaining your SteamID are listed in our FAQ. If your game does not assign a UID, ensure you fill out the 'In game nickname' field as detailed above.

Game type

From the drop down list select the game that you have been banned from. If the game is not listed select 'other' and ensure that you note the game type in the 'comments' section.
Alien ArenaAlien SwarmARMA 2ARMA 3Battlefield 1942Battlefield 2Battlefield 3Battlefield Bad Company 2Call of Duty 4Call of Duty: Modern Warfare 3Chivalry Medieval WarfareCounter-Strike Global OffensiveCounterstrike SourceCounterstrike 1.6Counterstrike CZCraftbukkitCrysis 2Crysis 3Day of Defeat SourceDayZGarry's ModHalf LifeKilling FloorLeft4Dead2Live For SpeedMinecraftMount&Blade WarbandMount&Blade With Fire and SwordNatural Selection 2Neverwinter NightsNuclear DawnOpenArenaOpenTTDOtherRavagedRed Orchestra 2ShootManiaTeam Fortress 2TeamSpeakTerrariaThe ShipXonotic

Comments

Include any additional comments related to your query here.

Verification

Suggest News

Use this form to suggest news for us to cover. Please do not use this form to promote your own products, games, or websites - you will be ignored. If you have a press release for us, please use the General Feedback form to get in touch with us and request an editorial address.

Please be aware that we get a large volume of submissions from both users and publishers and as such we may not cover all submissions through this form. That said, we do appreciate any and all submissions, and thankyou for tipping us off!

Your name (required):

Your email address (required):

What the story is about (required):

Link to the story (optional):

Any comments or additional information (optional):

Verification

Suggest a File

Please consider the following before submitting a file to be hosted by games.on.net on our file mirror.

Frequently Asked Questions

Q: How long do new files that are suggested take to be approved then uploaded?
A: New file submissions will be reviewed and added to our mirror within a reasonable timeframe. Depending on the original file source, download speeds and availability of staff, this approximated time frame will vary. New file requests will typically take between 24hrs and 7 days to be reviewed and added to our library.

Q: How can I ensure my file is hosted?
A: We strictly require direct download links to files so they can be processed with ease. Torrent files or file downloaders will not be hosted. Failure to provide a direct download link will result in a file request rejection. Full game clients in particular are required to have a direct download link.

We also require that the file be something legally available for games.on.net to host. We can not host files without permission from the copyright owners.

Q: Can you host Steam game content files directly?
A: No.

Q: Are most files that are suggested added?
A: Yes. Most file requests we receive are suitable and added appropriately.

Q: Will exclusive or watermarked content belonging to other websites be added?
A: No.

Q: Will you host torrent files?
A: No. Torrent files will not be hosted. If the developer is unable to offer us a direct link to their file, we will be unable to host this content.

Q: Is there a file size limit?
A: We do not have file size limit of any kind.

Q: Is there a limit to how many file are added daily?
A: No.

If you've read and understood these conditions, please feel free to suggest a file below!

File Details

Your Name (required)

Your Email (required)

File Summary (required)

File Website (required)

File Download Link (required)

File Description/Comments (optional)

Verification

Troublemaker Report (TMR)

If another member or player has been causing you grief, or you think that they have been cheating on our network, you can use this form to report their actions and bring it to the attention of our Admin team. The Trouble Maker Report (TMR) goes straight to our Admin team so that they can action it ASAP.

Please include as much information as you are able to provide on the form. This helps us greatly in actioning the TMR expediently and without delay. When you have completed the form, press "Send" and the form below will convert your request into an actionable job in our job tracking system.

NOTE: If your TMR is for a cheater, ensure you include a demo and a screenshot of the players ID in a zip or rar file as these will not be reviewed without evidence - our FAQ has examples of how to obtain a player's ID.

Our team of Admins aim to action all requests within 3 business days, however during peak periods, such as school holidays, delays can be expected. Please ensure that you provide an email address you check regularly.

Your Details

Your Name (required)

Your Email (required)

Troublemaker Details

Players Nickname (required)

Steam ID/UID (required)

Demo/Screenshot (.zip or .rar format only, 8MB limit)

Game Name (required)
Alien ArenaAlien SwarmARMA 2ARMA 3Battlefield 1942Battlefield 2Battlefield 3Battlefield Bad Company 2Call of Duty 4Call of Duty: Modern Warfare 3Chivalry Medieval WarfareCounter-Strike Global OffensiveCounterstrike SourceCounterstrike 1.6Counterstrike CZCraftbukkitCrysis 2Crysis 3Day of Defeat SourceDayZGarry's ModHalf LifeKilling FloorLeft4Dead2Live For SpeedMinecraftMount&Blade WarbandMount&Blade With Fire and SwordNatural Selection 2Neverwinter NightsNuclear DawnOpenArenaOpenTTDOtherRavagedRed Orchestra 2ShootManiaTeam Fortress 2TeamSpeakTerrariaThe ShipXonotic

Server Name (required)

Comments

Verification

Teamspeak/Mumble Server Request

As part of our extensive gaming network, games.on.net maintains Teamspeak and Mumble servers for use by our members.

Our Teamspeak server IP is 203.26.94.143, and our Mumble server is at mumble.games.on.net (port 64738).

If you would like to register a channel on either our Teamspeak or Mumble servers, please fill out the contact form below. An Admin responsible for the management of our TeamSpeak server will contact you and organise an appointment to action your request.

Please note that Teamspeak and Mumble channels will only be created for iiNet group customers. You will be required to provide your ISP email address when completing the below form - for example, username@iinet.net.au or username@internode.on.net.

Your Name (required)

Your ISP Email (required)

Your desired channel name (required)

The password to use for your channel (required)

Number of expected users (required)

Channel use (eg games chat) (required)

Application (required)
TeamspeakMumble

Additional details or information

Verification

Advertise on games.on.net

games.on.net welcomes inquiries from prospective advertising partners. Please fill out the form below, and our Content Manager will get in touch with you as soon as possible.

Your Name (required)

Your Email (required)

Your Message

Verification

games.on.net Server Escalation

Spotted a server that is not working, requires an update or further attention? We want to know about it! Once submitted we can begin our investigation.

Full Name

games.on.net Username

Email Address

The email address we will use for correspondence with you.

Game

From the drop down list select the game that requires our attention.
Alien ArenaAlien SwarmARMA 2ARMA 3Battlefield 1942Battlefield 2Battlefield 3Battlefield Bad Company 2Call of Duty 4Call of Duty: Modern Warfare 3Chivalry Medieval WarfareCounter-Strike Global OffensiveCounterstrike SourceCounterstrike 1.6Counterstrike CZCraftbukkitCrysis 2Crysis 3Day of Defeat SourceDayZGarry's ModHalf LifeKilling FloorLeft4Dead2Live For SpeedMinecraftMount&Blade WarbandMount&Blade With Fire and SwordNatural Selection 2Neverwinter NightsNuclear DawnOpenArenaOpenTTDOtherRavagedRed Orchestra 2ShootManiaTeam Fortress 2TeamSpeakTerrariaThe ShipXonotic

Issue Type

Please select the issue type.
Configuration IssueServer is downOtherUpdate Required

Notes/Change log

Please include a URL to the change log, notes or server patch information if possible.

Comments

Information such as the server name, server details and approximate time/date incident started is appreciated! Include any additional comments related to your query here. If a server requires an urgent update or patch, information related to the change is also appreciated, this may be documentation, patch notes or links to the developers website. This will assist us to promptly investigate and find a resolution based on the priority and impact.

Verification

Adopt-a-Server Application

Tell us which of the below games you'd like to adopt a server for, and make sure you supply your ISP email address and your games.on.net username when completing the form so we can verify you are an iiNet group customer.

Some things you need to know

There are a limited amount of servers available for each title, so we can't accomodate every request. Also, we can't devote hardware to something that's not being used -- so please be aware that we will be reviewing adopted servers every two months and making sure that they're being used. If an adopted server is empty, we will take it away and re-allocate it to somebody else.

These servers can be left public or made private. You can brand or label them any way you wish. Please keep in mind that if you make your server private for just you and your mates however, and we come by in two months and see that nobody is using it, we'll steal it back from you and give it to somebody else. If our hardware isn't being used, your money isn't doing its job.

Sometimes the servers will go down! There is no guarantee of uptime, though obviously we try our hardest to keep them operational. To report a problem with your server, visit the Contact Page and choose 'Report a problem with a game server' from the drop-down menu.

And another, final reminder that this offer is only available to iiNet group customers.

Full Name

games.on.net Username

iiNet Group Username

iiNet Group Email Address

The email address we will use for correspondence with you.

The following games are available for adoption:

Game

From the drop down list select the game you wish to adopt.
Alien ArenaAlien SwarmARMA 2ARMA 3Battlefield 1942Battlefield 2Battlefield Bad Company 2Call of Duty 4Call of Duty: Modern Warfare 3Chivalry Medieval WarfareCounter-Strike Global OffensiveCounterstrike SourceCounterstrike 1.6Counterstrike CZCraftbukkitCrysis 2Day of Defeat SourceDayZGarry's ModHalf LifeKilling FloorLeft4Dead2Live For SpeedMinecraftMount&Blade WarbandMount&Blade With Fire and SwordNatural Selection 2Neverwinter NightsNuclear DawnOpenArenaOpenTTDOtherRavagedRed Orchestra 2ShootManiaTeam Fortress 2TeamSpeakTerrariaThe ShipXonotic

Verification