Making drunk-browsing Steam a little bit safer.
By Liam Gilroy on January 27, 2014 at 11:27 am
As you are no doubt aware, getting a refund for a game you have purchased on Steam is no easy feat. You have to email Steam Support, then sacrifice an animal and pray they decide to honour your request. They are generally pretty good about it for Australians, thanks to the laws we have in place governing refunds, but it’s still a convoluted process. Now that process is a little easier however, as Valve have made it possible for users to refund unreleased pre-orders directly from their Account settings.
Yes, as ValveTime noticed on the weekend, going to your list of transactions (either via the Account web page or selecting [your name]‘s Account in Steam) will now demonstrate your list of recent purchases as usual – but below any pre-ordered title you have purchased that has not yet been released you will be given the option to ‘Refund an item’.
Regardless of how you purchased the pre-order, the funds will be added to your Steam Wallet – so if you want the money actually returned to you, you will still need to follow the standard procedure. Nevertheless, it’s definitely better than nothing.