EA can ban you from all Origin games if you don’t report bugs in SimCity beta

SimCity

By on January 21, 2013 at 2:38 pm

A post on SideQuesting points out that the End User License Agreemen for EA’s SimCity beta test contains some objectionable clauses, including this one which means EA can ban you from all game, forever, if you don’t report a bug you found.

“It is understood and agreed that, as part of your participation in the Beta Program, it is your responsibility to report all known bugs, abuse of ‘bugs’, ‘undocumented features’ or other defects and problems related to the Game and Beta Software to EA as soon as they are found (“Bugs”),” reads section 6.2.

“If you know about a Bug or have heard about a Bug and fail to report the Bug to EA, we reserve the right to treat you no differently from someone who abuses the Bug. You acknowledge that EA reserve the right to lock anyone caught abusing a Bug out of all EA products.”

So there you go. EA has yet to issue an official comment on the matter, and it’s likely this is just a catch-all clause that allows them to retrospectively punish you if you let an exploit make it into the final game — but it’s still a little bit ominously worded and terrifying.

Source: SideQuesting via Blue’s News

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32 comments (Leave your own)

Anyone else thinking the Battlefield 4 Beta is going to be EA wondering around with their ban hammer smacking people for using unbalanced guns?

 

Annd.. now I’m not doing it – assuming I even get in the beta. As for Battlefield 4.. it’s going to be more of the same crap BF3 is no doubt.

 

Wow people do like fishing through those EULAs to find something ‘scary’.

The presence of anything in the EULA does not mean it will, or even legally can be, enforced.

Not sure if I understand this correctly, but since no money is changing hands for the beta testing, it’s fairly weak ground for enforcing any kind of agreement anyway.

 

DAE HATE EA?!

 

Seems fair enough I think, I am no EA lover but they have a right to set some terms to your Beta acceptance, and should you choose to take part then you should be expected to carry your end of the deal.

People seem to treat Betas as a free ride these days, like a meaningless demo of an unfinished product when really there is a task at hand and a reason for the Beta.

In all honesty the chances on them enacting a totally account ban/lockout are stupidly small and it is more a warning to those that seek to exploit the Beta. People just like to beat it up into something much bigger and get a hate train started

 

Somehow, I think this would go against the EULA for Origin in general. I can tell if they DID do this unfairly to people, EA would really be up shit creek without a paddle, and a potential disaster for business.

 

Steam reserve the right to block you from accessing your account for a variety of BS reasons, seems pretty similar to me? They are just covering their arses in the event they do decide to ban someone for exploiting a bug, which is very unlikely.

 

At least this way I suppose that it will encourage Beta testers to actually Beta test as it once was, as opposed to what Beta testing is now days ie – play the game before others for bragging rights, head starts on retail or as a glorified demo.

Just look at WoW’s past 3 expansions, massive Beta tests that pretty much full of people who just wanted to be “first” at whatever – world first chasers etc.. Not much bug reporting going on outside of the few who did participate to test.

To get a ban though you would have to be obviously be known to have exploited things, first few days of retail will show that though as soon as people suddenly have mega cities that function flawlessly with cash flowing everywhere I imagine.

 

ooshp,

Doesn’t mean they wont enforce it. It’s all well and good to say “it can’t be enforced here” but EA still may ban you from all your purchased games. Then ultimately you are left with no games anyway while trying to tell EA’s customer service that it is illegal in your part of the world.

 

mearehear:

People seem to treat Betas as a free ride these days, like a meaningless demo of an unfinished product when really there is a task at hand and a reason for the Beta.

Mainly because that’s what EA seems to treat their betas as.

 

Can they actually lock you out of all games you purchase? I’m sure it’s in the Origin EULA that they can, but would that stand up anywhere?

 

phylum:
Can they actually lock you out of all games you purchase? I’m sure it’s in the Origin EULA that they can, but would that stand up anywhere?

The problem is it would cost a ton of money to have overturned in court, despite being obviously illegal here.

Theyre betting on people not wanting to bother with a court case, where you have to pay everyones legal fees if you lose, and waste an absurd amount of your time to boot.

 

The good thing about stand-alone games is the consumer doesn’t have to worry about this EULA crap they change on their whim for their advantage.
To threaten unrelated game access is way over the line.

 

Once upon a time people were employed to beta test and they actually looked for bugs as part of their job. Companies that want random people to do free beta testing get what they pay for, random people, randomly sending in bug reports, if they feel like it.

Companies are all about the stick and no carrot. If they want better bug reporting, give people a carrot, do not belt people with a stick.

Not sure how the beta invites work or Origin, but what is stopping people from creating a few new Origin accounts and exploiting the hell out of it. The more accounts the more chances of an invite?

 

Um… pretty much every Beta ULA says you HAVE to report bugs, so I am not sure why your all complain about it… In fact that’s WHY THEY DO BETAS. I mean, really? OH NOS IF I DON’T DO WHAT I AGREED I WOULD DO IN THE BETA THEY WILL BAN MES! lol. your all wimps.

 

jagji:
Um… pretty much every Beta ULA says you HAVE to report bugs, so I am not sure why your all complain about it… In fact that’s WHY THEY DO BETAS. I mean, really? OH NOS IF I DON’T DO WHAT I AGREED I WOULD DO IN THE BETA THEY WILL BAN MES! lol. your all wimps.

See that post above you? that’s why. We’re not being payed to test THEIR beta, we’re HOPEFULLY not paying them for it either. If they want real testing, they need to get off their money grubbing rear ends and actually hire people. It’s not we’re wimps, its EA are as lazy as a fat bloke on a rascal scooter. (see South Park for my reference)

 

Thats a bit unfair

 

Hold on a second chaps, my read on this is that if you find a bug that can be exploited (say, a glitch that lets you create free money or cost-less buildings) and you keep that to yourself, you can get banned.

I don’t see that as unreasonable. “I’ll let you play my beta-game on the condition that you help me uncover possible exploits. If you do not help me with this, I reserve the right to not have you play my game.”

I can already hear the inevitable backlash from banned players, “I had no idea that using this little trick I found to get free buildings was a bug, I thought it was part of the mechanics?”

Of course, this really only makes sense if it can somehow impact another player’s gameplay (and the game is always Online so that may be possible). If not, then cost-less buildings or whatever else used to be achieved by in-game cheats so I hardly think it fair that players can’t have the same. It’s like DICE saying you can’t use a colour saturation mod in BF3, or as I prefer to think of it, “a game that kind of originally grew from a mod anyway”.

 

Well when you enter a beta you expect bugs, and are playing the game to test it so when it is released its an overall better experience (in a bug free manner). Its obviously aimed at people that find bugs and exploit them, so i say its fair enough

 

Murray Hibble,

While the hypothetical you posted is relatively reasonable, it seems to place a very high burden on the playeres. What if somebody encounters a bug without knowing it? Or they find a bug and forget to submit it? If the EULA is enforced as its written it seems like it will catch a lot of innocent playtesters in its dragnet.

 
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