SOE have taken to the official PlanetSide 2 forums to explain the recent troubles plaguing the AU server, and in turn revealing some of the challenges that they face working in the Australian environment.
“Let me re-state that every region that PlanetSide 2 runs in is configured, designed, and built the same from a hardware and infrastructure perspective,” writes Veratu. “There is no one region that has a ‘better’ setup than another. The only thing that differentiates them is physical locations in the world.”
“That being said, this deployment into Australia was definitely a unique experience. You guys have some very unusual laws and limitations that we simply don’t see anywhere else in the world. (ISPs cap your bandwidth and download amounts? That’s crazy! I personally will be investigating ways to make that better, if it’s possible, with regard to our games.)”
Veratu also explains in details what the bugs were that were causing the game to be unresponsive, including an unfortunate situation where the two different bugs presented the same symptom. But now, “Briggs is officially performing at SOE standards, and that any Australia related issues on that world are isolated individual cases. If you are still having problems on Briggs, please submit a ticket for assistance, and CS will work to help get you in the game. Assuming we don’t have any ninja-changes while we are all sleeping tonight, I’m looking forward to seeing what your prime time produces tomorrow for populations.”
Source: Kotaku AU