SOE on PlanetSide 2 AU server: “ISPs cap your bandwidth and download amounts? That’s crazy!”

PlanetSide 2

By on November 27, 2012 at 2:10 pm

SOE have taken to the official PlanetSide 2 forums to explain the recent troubles plaguing the AU server, and in turn revealing some of the challenges that they face working in the Australian environment.

“Let me re-state that every region that PlanetSide 2 runs in is configured, designed, and built the same from a hardware and infrastructure perspective,” writes Veratu. “There is no one region that has a ‘better’ setup than another. The only thing that differentiates them is physical locations in the world.”

“That being said, this deployment into Australia was definitely a unique experience. You guys have some very unusual laws and limitations that we simply don’t see anywhere else in the world. (ISPs cap your bandwidth and download amounts? That’s crazy! I personally will be investigating ways to make that better, if it’s possible, with regard to our games.)”

Veratu also explains in details what the bugs were that were causing the game to be unresponsive, including an unfortunate situation where the two different bugs presented the same symptom. But now, “Briggs is officially performing at SOE standards, and that any Australia related issues on that world are isolated individual cases. If you are still having problems on Briggs, please submit a ticket for assistance, and CS will work to help get you in the game. Assuming we don’t have any ninja-changes while we are all sleeping tonight, I’m looking forward to seeing what your prime time produces tomorrow for populations.”

Source: Kotaku AU

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19 comments (Leave your own)

How’s it playing for everyone? I’ll be dl’ing it tonight and getting involved. I was going to over the weekend but was otherwise busy.

 

The game needs more optimisation, but it seems to be running quite well

 

Why should I care about Planetside 2?

 

I try to login to Briggs now and then, but unfortunately its just kinda empty even during peak…. and its WAY WAY more fun on a full EU or NA server, even with large ping.

Unfortunately its character based and not account based in regards to cash shop items…so I will prob end up playing my EU char more…and Briggs loses another player. If others make the same choice, Australia server is just going to get even fewer players… its sad :(

 
MuscularTeeth

been having a blast now i got it working properly.
murdering people, blowing up jets, tank warfare.. all in the briggs server.

 

briggs Server is wonderful Lots of fighting Especially in Peak, Just need to know where to look.

 

palzer0,

Why should we care about your constant rants about DRM?

 

When i tried it yesterday, Briggs and EU were the only 2 servers with high capacity. Was more players on Briggs than any US server

 

crocadrilla:
I try to login to Briggs now and then, but unfortunately its just kinda empty even during peak…. and its WAY WAY more fun on a full EU or NA server, even with large ping.

Unfortunately its character based and not account based in regards to cash shop items…so I will prob end up playing my EU char more…and Briggs loses another player. If others make the same choice, Australia server is just going to get even fewer players… its sad :(

Ive been playing on Briggs since I got the game on Friday. Action packed, if you cant find people to kill, you are in the wrong areas..

 

In the beta I was always in fights with 100s of players on each team at a single base, but now on Briggs its usually more like battlefield size fights. Maybe I’m playing at the wrong times? What time is peak?

 

I found the beta ran better in terms of frame rate than the current release?!

Whilst I do like the changes to the gameplay they’ve made and it is more than likely they will optimize the game further, as the player support seems excellent, I wonder what they changed?

It’s a pity because until this further optimization is implemented to allow me to get around 30 to 40 fps, the game is currently unplayable for me.

 

crocadrilla:
In the beta I was always in fights with 100s of players on each team at a single base, but now on Briggs its usually more like battlefield size fights. Maybe I’m playing at the wrong times? What time is peak?

So to help the Australian server numbers you .. play on the EU and NA servers… GENIUS!

I’ve been playing regularly on Briggs. Never failed to get into big fights yet, dunno which Briggs server you’ve been playing on?

 

I’ve put 24 hours or so of game time into Planetside 2. For a F2P game, it’s amazing!!! It has all the elements of a solid fps shooter with the sheer scale that almost takes your breath away when you roll up to your first Amp station.

Lighting and landscape satisfy nicely but the modelling lacks a little (presumably to aid in fps). But it is big!

Choosing what to upgrade on the cheap i.e. free, is difficult as I’m yet to figure out the try before you buy option. But gaining enough cert points to buy them comes at a reasonably steady rate. Don’t expect to be getting many guns or ship upgrades though. Honestly, they’re priced to be bought with real money and will take forever to unlock a 500cert missile pod on a fighter. 24hours and I’ve only managed to make 340 certs… it’s pretty slow.

It’s exciting to play, and F2P means you should definately get a few guys around to LAN and play together online. Well worth the effort. But I found that fighting for 2 days for the same effin base is starting to get old. Especially because I don’t see any result or gain for the faction once we got it.

Depending on the continent you play on, The Venu are just overpowering Elsimir, always. And have great strength on all continents. I don’t know if it’s a balance issue.. but there just seems to be 3:1 of them every time I play.

Great game, great graphics…. people who’ve spent cash on upgrades obviously at an advantage. Especially when buying a Flare to fend off a locking missile someone payed for will take forever to unlock for free… definition of Pay to win.

Oh, and I find the engineer useless…

 

ramjetr, It manages to be less pay to win than most f2p I feel. I’ve done the trail on all HA weapons and there is defiantly no clear OP gun… they just suit different play styles. The default is actually the best for all round purposes imo. Unfortunately paying players will have an initial advantage with vehicle weapons as the upgrades are clearly better than defaults…but this wont last for long as more and more afford the unlocks. Fortunately you cannot use station cash for weapon and class upgrades :) … I still don’t know what to spend my remaining 2000 SC on…prob cosmetics :p

kinkykel, you quote my question and instead of answering it you insult me? GENIUS
…but in all seriousness, I have played every night on Briggs and never seen battles half as big as I experienced on EU when the server was full (had queues)

 

I don’t really agree that the shooting itself is solid, I think it’s floaty and lacks punch. That said, once I finally got a decent squad I was able to see how everything around it; the scale, solid visuals and spawning/capture mechanics, work so well together the game became much more interesting. Even with the ugly maps!

 

This is an excellent game but for me the game lags when there are 10 enemies or more on the screen at the same time, this is the Briggs server and i have reached level 5 and i equipped a 3.4 scope which required 30 certs which makes targeting easier.

 

“ISPs cap your bandwidth and download amounts? That’s crazy!”

this is the general response I get whenever I explain our internet access to an American.

Its no surprise that people with even less technical background than game developers (aka publishers) go and implement intrusive DRM and claim “the internet is abundant” as an excuse simply because they see a very small portion of the world as ubiquitous.

 

Not really, NA/Europe is going to be the vast majority of your user base for a western game so it’s hardly a small part of the world. Places with crap internet either have small populations (canada/australia) or have large populations that you’re not going to make money off anyway (south africa/philippines) so there’s not much point worrying about servicing them.

 

andywho:
have small populations (canada/australia)… so there’s not much point worrying about servicing them

Residents of Canada and Australia would beg to differ…

 
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