Announcement: games.on.net retires IRC channel, moves support requests to Steam

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By on November 8, 2012 at 4:31 pm

Good news, everyone! games.on.net has officially retired its IRC channel as our method of contacting game administrators. From now on, the games.on.net Steam Group is now the official method for reach out pool of tireless volunteer admins.

Why the change? The IRC has performed admirably, but has always been an unofficial method of admin contact that many players don’t even know how to use. As the vast majority of the games for which we host servers are on Steam, and nearly everybody has Steam open all the time, we decided that using the games.on.net Steam channel for contacting admins would be faster, easier, and simpler.

If you need admin help with any game — even non-Steam games, such as Battlefield 3 — you can pop into our chat channel and ask for an admin. There’s usually somebody idling in there at most hours of the day and night, and you should be able to get the help you need.

We’ll be using the Steam group to promote community games nights, prizes and competitions as well, so there’s every reason to join and stay on top of the latest games.on.net news. Please also feel free to use the channel for general chat, discussions of funny internet pictures, and the usual sort of banter that we enjoy. If you have any questions, please let us know — but for now, join the games.on.net Steam Group and jump in!

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40 comments (Leave your own)

Well…all that said, I think a few of us will still use IRC :D

 

IRC is pretty old school, I think moving the support to Steam is a good move since most people use It.

 

Will the !admin calls still do anything, or were they completely tied into the IRC system ? Guess it doesn’t really matter if a Shift-Tab followed by a few clicks will be enough :P.

 

IRC is pretty cool but way out of date for your day to day player. So good move really.

 

I don’t really understand the move, if it’s that difficult for people, why not just add a java-irc client onto the website for admin requests etc. ? IRC may be old and dated a bit, but I think people underestimate it.

!admin call probably wont work in the Steam chat, it worked in IRC because you’re able to run scripts in IRC to search for text that people type (ie. !admin) it can then notify admins etc.

But anyways, Guess i’m just old school like that. ;)

 

I’m not convinced that moving to Steam is the best thing for GoN admins but I trust they know a lot more about the subject than I do, so if that’s what they think is best, I welcome the move.

However, I fully intend to keep hanging around in the IRC channel for the sake of general chat and so forth.

 
shadowrunner03

no offence but fuck you, i refuse to use steam over irc, it has been and will always be the best way to get the admins needed, if the “younger ” generation has no idea on how to use it then that is their own fault for not being bothered

 

has always been an unofficial method of admin contact

“always”? “unofficial”? Really?

For many years here at GON, it was the recommended way of getting hold of an admin, and the Valve games (CS, TF, etc) even had an in-game script pushing the !admin calls through to IRC. Both of the previous forum layouts had a direct link to the GON IRC channel in the site menu.

Don’t get me wrong, Steam probably is easier for players in this day and age… but there seems to be some revisionist history going on. :)

Coming soon: twitter #admincalls to a server near you!

 

mekon:

Coming soon: twitter #admincalls to a server near you!

W-W-Why? Just why?

If they bring that in, I’ll personally hold you responsible. :<

 

mekon: “always”? “unofficial”? Really?

Sure was unofficial, but it was certainly the recommended and most convenient method in the past :) Word for word from the old FAQ:

Do you have an IRC server?
No, however, we do have excellent forums , and many of our players and admins hang out in our unofficial channel, #gamesonnet, located on irc.gamesurge.net. More information on this can be found on the IRC page here.

 
shadowrunner03

unofficial hey, so the fact that uggs etc had set it up as the “official” way to contact an admin, had links directly to it with in browser apps, and it was stated on the website suddenly makes it unofficial, what about those of us that do not use steam and or have abandoned it, are we to be left in the dark

 

shadowrunner03:
no offence but fuck you, i refuse to use steam over irc, it has been and will always be the best way to get the admins needed

Really mature reply Shadow :/ …. Whilst it may have been the best way to get an Admin, with only those in our clan channel idling, it certainly will not be the way to get one moving forward.

 

Seems a little strange that we’re being asked to join the group, but it’s set to invite-only…

Anyway I support this move. IRC is a nice system for standalone channels, but for channels that integrate into websites it can get really fiddly and confusing for newbies. Once people get into this I think it’ll prove to be a more reliable and widely-used system than IRC was.

 

goingsouth:
Anyway I support this move. IRC is a nice system for standalone channels, but for channels that integrate into websites it can get really fiddly and confusing for newbies. Once people get into this I think it’ll prove to be a more reliable and widely-used system than IRC was.

Errm, you do realise Steam chat has 0 ability to tie into websites? Outside of visiting the group page for links to stuff?

IRC You can setup scripts for when people can type !help etc. to privately send them a message about links to the MOTD etc.

 

So, if you don’t use Steam (e.g. me), I have to create a Steam account and join a group, just to get admin assistance? Whereas previously you could just run Xchat/Hexchat and join the necessary server without much fuss anyway.

I know there’s an assumption that all PC games use Steam, but it’s kinda like the assumption that everyone uses Facebook (which too is incorrect), and so competitions for various things are only access through Facebook even though a web site would be much more accessible and open.

Oh well. I’m sure the majority will appreciate the change.

 

@Electro, nope, you can’t join it, you have to have a purchased game on steam to join Group Chats. (Free games DO NOT work.)

 

goingsouth:
Seems a little strange that we’re being asked to join the group, but it’s set to invite-only…

Anyway I support this move. IRC is a nice system for standalone channels, but for channels that integrate into websites it can get really fiddly and confusing for newbies. Once people get into this I think it’ll prove to be a more reliable and widely-used system than IRC was.

Try logging in first..

 

subw00fer,

Well that’s not good. What if you’re a light multiplayer gamer who only uses Steam for, say, TF2 (which is free)? If you need the help of an admin you basically have to buy support via a cheap game or something. Doesn’t seem right.

 
James Pinnell

Honestly, the number of people who would need an admin and don’t have Steam would be less than 5%.

 

James Pinnell,

What about my scenario though? Free TF2 players who only use Steam for that purpose? Apparently they can’t join the group anyway. Do we just forget about them because they’re in the minority, even though you’d be able to get 100% of people to use IRC?

 
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