Guild Wars 2 team “working around the clock” on launch issues

guildwars2

So many people are playing Guild Wars 2 that ArenaNet has stopped selling it; when you hit those kinds of numbers, problems are inevitable, but the developer is working hard to meet demand.

“The magnitude of this launch just dwarfs everything we have done in the past, and there are certain things you just can’t predict. Certainly right now none of us are sleeping very much, as we make sure we iron out everything that our customers are running into, and trying to make this launch as smooth as possible,” ArenaNet founder and president Mike O’Brien told GamesIndustry.

“There are so many people playing right now, our servers are under such stress. And they’re holding up pretty well, but there are little things going on all the time that we need to chase down. And so we’re literally working around the clock trying to make sure that all our players are having a great experience.

“Right now it’s all hands on deck. We’re in the middle of a launch, and we want to make sure that the game is off to a great start. We want to make sure that players are having a flawless experience in the game, so as things crop up that we need to address we’re working around the clock to address them. We’ve got the whole company focused on the live game and addressing everything that comes up.”

Source: GamesIndustry

6 comments (Leave your own)
Village idiot

I don’t know if i am just one of the lucky ones or not, but i can say that i have had a relativity painless launch experience. I even got in straight away at the first point in early access.

The only “issue” i found if you can call it that is the overflow server issue. Other than that i have only been booted once when the authentication servers went down and i was unable to get in for about an hour.

Like i said, maybe im just lucky – but i do like the effort ANet have gone to. To my mind it has been smoother than ANY mmo launch i have been in and that includes WoW, RIFT, WAR, SWTOR etc and this is a FTP MMO. Ive been impressed.

 

Compared to any other MMO release i’ve seen, this has been the smoothest, most bug free release i’ve ever seen. Though that could be helped along by the fact that the game is genuinely good!

Though i have had non-stop issues with failed logins, broken story quests, tasks, events, lag, network connection issues. One of the broken story quests has actually get me from progressing completely which sucks…. Still wouldn’t trade it for anything though =-).

 

I’ve been stuck at level 30, my storymode will not progress, many people online have posted about this issue. On step “Stealing Secrets” Logan is supposed to talk to me, but he just stands there unresponsive in the personal instance.

Oh well… time to put guild wars 2 down until they issue a fix… was fun while it lasted.

 

Why would not being able to progress your story stop you from playing the rest of the game? It doesn’t stop you from progressing with your character whatsoever. Whenever it is fixed you can instant travel to a waypoint near the quest location and be scaled appropriately for the content.

Plenty of other things to do in the meantime.

 

aetherfox:
I’ve been stuck at level 30, my storymode will not progress, many people online have posted about this issue. On step “Stealing Secrets” Logan is supposed to talk to me, but he just stands there unresponsive in the personal instance.

Oh well… time to put guild wars 2 down until they issue a fix… was fun while it lasted.

stuck at the same place, so i went and completed all the other starting areas whilst i wait, some good shit to see

 

So many people are complaining about the trading post, honestly though I’m having a blast! I haven’t had this feeling about a new MMO, that sense of excitement and wanting to explore since WoW first came out…

It’s been very stable, I think in 4 or so days of playing I’ve had 3 random disconnects, and only a single quest that was bugged, but I can always go back and do that sometime later. Not being able to go back to lower level areas and steamroll the content hurts a little, but then you realise that no matter what your level is, all the content is always relevant – Awesome!

Plus my “holy shit’ moment had to be when I found my way to Sharkmaw Caverns. Goddamn that was an amazing puzzle, and nothing like I’ve seen in an MMO to date.

 
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