So many people are playing Guild Wars 2 that ArenaNet has stopped selling it; when you hit those kinds of numbers, problems are inevitable, but the developer is working hard to meet demand.
“The magnitude of this launch just dwarfs everything we have done in the past, and there are certain things you just can’t predict. Certainly right now none of us are sleeping very much, as we make sure we iron out everything that our customers are running into, and trying to make this launch as smooth as possible,” ArenaNet founder and president Mike O’Brien told GamesIndustry.
“There are so many people playing right now, our servers are under such stress. And they’re holding up pretty well, but there are little things going on all the time that we need to chase down. And so we’re literally working around the clock trying to make sure that all our players are having a great experience.
“Right now it’s all hands on deck. We’re in the middle of a launch, and we want to make sure that the game is off to a great start. We want to make sure that players are having a flawless experience in the game, so as things crop up that we need to address we’re working around the clock to address them. We’ve got the whole company focused on the live game and addressing everything that comes up.”