Steam have updated their Terms of Service today, to include two major changes. The first is that Valve now agree to automatically reimburse you as a user for all costs involved in any dispute with them that goes to arbitration – regardless of the arbitrator’s decision.
Which is nice, but what they give with one hand they take with the other: their agreement now expressly forbids users from bringing class-action lawsuits against them. “…class actions don’t provide any real benefit to users and instead impose unnecessary expense and delay, and are often designed to benefit the class action lawyers who craft and litigate these claims,” writes the announcement. “Class actions like these do not benefit us or our communities.”
Valve now joins both EA and Sony in forcing users to agree not to bring class-action lawsuits against them.
Source: Steam (thanks PalZer0 and Andrew)